Shipping and deliveries

Shipping

Shipping costs in Italy are free for orders over €70.

You can check the status of your shipment using the tracking details that will be sent to you via email along with the shipping confirmation for your order.

Delivery

Delivery will be made via Fedex Priority service. Shipments will be dispatched within 2 working days from the order date. Orders placed after 2:00 PM on Friday will be processed the following Monday. Deliveries are made to the address you provided; please ensure you include a phone number so the courier can contact you before delivery. After two unsuccessful delivery attempts, the goods will be held at the courier's depot and must be collected from there.

Damaged Packages

We take great care in packaging our products. If, upon delivery, the package appears externally damaged or broken, please write the following statement on the delivery note along with your signature and the courier's: "I accept the package(s) subject to inspection due to damage." We ask that you immediately notify us of acceptance with reservation. If the courier refuses to allow you to make this reservation, immediately reject the shipment. In this case, too, please notify Customer Service immediately.